Legal
Privacy Policy
This is a draft template covering the basics of how guest information is handled — please have it reviewed by legal counsel before treating it as Hagnaya Resort's official policy.
1. Information We Collect
When you book a stay or send us a message, we collect the details you provide directly: name, email, phone number, and the content of your message or reservation (dates, room type, party size).
2. How We Use Your Information
We use this information to confirm and manage your reservation, respond to enquiries, and communicate with you about your stay. We do not sell your personal information.
3. Cookies
This site may use basic cookies to keep your booking session working correctly (for example, remembering your search dates as you browse). We don't use cookies for third-party advertising.
4. Sharing With Third Parties
We only share your information with service providers directly involved in fulfilling your stay (for example, payment processing), and only to the extent necessary.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
6. Your Rights
You can ask us to review, correct, or delete the personal information we hold about you at any time by contacting us through the Contact page.
7. Contact
Questions about this Privacy Policy can be sent through our Contact page.